Privacy Policy

Privacy Policy – tetebi.com

Introduction
Tetebi (“we,” “us,” or “our”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, when it may be shared, and the rights and choices you have regarding that information.

Information We Collect
We collect both information you provide directly and data gathered automatically as you use our website.

a. Information you provide directly:

Contact details: name, email, phone number, shipping and billing address
Account details: username, password, order history
Payment information: card or third-party payment tokens (we do not store full card numbers; payments are securely processed by authorized providers)
Customer service inquiries and feedback
Marketing preferences and consent

b. Information collected automatically:

Technical data: IP address, browser type, device identifiers, operating system, referring URLs, visited pages, and timestamps
Cookies and tracking technologies: to improve functionality, analytics, and personalized experiences
Usage behavior: products viewed, searches performed, and interactions with the store

How We Use Your Information
We use personal information to:

Process and fulfill your orders
Manage returns, exchanges, and refunds
Provide customer support and communication
Enable secure payments and prevent fraud
Personalize your browsing and shopping experience
Send order confirmations, shipping updates, and important notices
Analyze performance, optimize marketing, and enhance the site
Comply with applicable laws and maintain business integrity

Legal Bases for Processing (Where Applicable)
For users in certain regions (like the EU/EEA), data is processed based on one or more of the following legal bases: contract performance, legitimate interest (e.g., fraud prevention, analytics), user consent (e.g., marketing or cookies), and compliance with legal obligations.

Sharing & Disclosure of Personal Information
We may share your data with trusted third parties, including:

Service providers: payment processors, shipping carriers, IT and hosting companies, and marketing/email platforms
Analytics and advertising partners: to measure traffic and improve campaigns
Regulatory authorities: when required by law or legal proceedings
Business successors: in case of mergers, acquisitions, or restructuring

All third parties are contractually obligated to handle your data securely and use it only for authorized purposes.

“Do Not Sell / Share My Personal Information” (California / CCPA)
If you are a California resident, you may opt out of the sale or sharing of your personal data by contacting us at support@tetebi.com.

Your Rights
Depending on your jurisdiction, you may have the right to:

Access and obtain a copy of your personal information
Request correction or deletion of inaccurate data
Opt out of marketing communications
Request data portability or restriction of processing
Object to specific types of processing
Withdraw consent where applicable

To exercise these rights, please contact support@tetebi.com and provide enough details to verify your identity.

Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to enhance performance, remember preferences, and personalize your experience. Some cookies help analyze site traffic or display relevant ads. You can adjust your cookie preferences in your browser or via our cookie settings tool.

Third-Party Links & Services
Our website may include links to third-party sites or services (such as social media or analytics tools). We are not responsible for how these entities collect or use your data. Please review their respective privacy policies before interacting with them.

Data Security & Retention
We implement technical, administrative, and physical safeguards to protect your personal data. However, no online system is completely secure. In case of a data breach, we will act in accordance with applicable laws and notify affected individuals when required. Data is retained only as long as necessary to fulfill its purpose or meet legal requirements.

Children’s Privacy (COPPA)
Our website and services are not directed toward children under 13, and we do not knowingly collect data from them. If such information is discovered, it will be deleted immediately.

International Data Transfers
If you access tetebi.com from outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions. We ensure appropriate safeguards are in place for these transfers.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new effective date. Continued use of the website after changes are posted constitutes your acceptance of the revised policy.

Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

📧 Email: support@tetebi.com
🏠 Address: 2720 Normandie Ave, Los Angeles, CA 90007, United States